Covid-19 Updates

In order to ensure the safety of families and our staff while continuing to offer high quality care, we will be implementing the following COVID-19 policies and procedures:

In-Clinic Appointments


  • Children who are experiencing COVID-19 symptoms will be asked to stay home and isolate for 10 days, unless they receive a negative COVID-19 test or have a pediatrician note to return to therapy. Symptoms include:
    • New or uncontrolled cough
    • Shortness of breath or difficulty breathing
    • Chills or body aches
    • Sore throat
    • Congestion or runny nose outside of baseline (ie. allergies)
    • New severe headache
    • New Loss of taste or smell
    • Diarrhea
    • Fever 100.0F or greater
  • Children who have had close contact with a known case of COVID-19 will be asked to stay home until one of the following is met:
      • 10 days from date of exposure without COVID-19 test, if no symptoms develop
      • After 7 days if negative COVID-19 test 5 days after exposure
  • Children who test positive for COVID-19 can return to the clinic after 10 days if they have been fever free for 24 hours without the use of fever-reducing medications, and symptoms have improved for the past 72 hours.


  • We will continue to offer teletherapy services for all patients. Please check with your insurance provider to determine telehealth coverage. If you are already participating in teletherapy, we encourage you to continue with this. If you are interested in switching to teletherapy, please ask our front desk.
  • If your child must quarantine or isolate but is well enough to participate, we encourage you to utilize teletherapy temporarily in order to maintain continuity of care during the quarantine/isolation period.

Arrival Procedures

  • The waiting room will be closed. Please call or text when you arrive and wait in your car. We will notify you when we are ready for you to come inside.
  • In order to maintain social distancing, please wait on a designated spot outside of the clinic door until someone opens the door for you to come inside.
  • All patients will be screened and temperatures taken before entering the clinic. The following criteria must be met:
    • No signs or symptoms of contagious illness
    • No known contact with anyone diagnosed with COVID-19 in the past 14 days
    • Temperature less than 100.0F

Masks and Face Coverings

  • Therapists will wear a surgical mask during therapy sessions. We have surgical masks with a clear panel that may be used when the child need’s to see the therapist’s mouth.
  • All adults are requested to wear a cloth face covering inside the clinic.
  • Children over the age of 2 who are able to tolerate a mask and take it off independently are encouraged to wear one, unless it interferes with therapy (ie. speech sounds). We have face shields and masks available, if needed.
  • If your child does not tolerate a mask, it is okay. They will still be seen for therapy. In this situation, therapists may add extra precautions such as protective eyewear, face shield or plexiglass screens based on appropriateness to the child and type of therapy.
  • During feeding therapy or other aerosol generating procedures, therapists will follow ASHA and CDC guidelines by wearing an N95 mask, protective eyewear, and gloves.

Therapy Sessions

  • Therapists and children will wash hands or utilize hand sanitizer at the beginning and end of each session.
  • Only one caregiver may attend the session with the child.
  • Due to the benefit of social play in the therapeutic process, children will be allowed to come in close contact with each other with prior written parent permission. Without permission, children will receive therapy in private treatment rooms or in the gym with greater than 6 feet distance from others.
  • All items and equipment will be disinfected after each use.
  • Portable air purifiers are located throughout the facility

Departure Procedures

  • The waiting room will be closed. Caregivers who do not attend the session will be asked to return to their car. At the end of the session (50 minutes), please return inside and wait on a designated spot outside of the clinic. Therapists will bring the children to the hallway to transition to you.
We know these changes may be difficult for some children. If your child struggles with change, we recommend watching the social story video with them to help them prepare for their visit.
Despite all of the changes, your child will still have the familiarity of our warm and loving therapists who will do their best to make your child feel safe and comfortable in the new environment. 

Thank you for trusting us to provide services to your child in a way that ensures the health and safety for all. If you have any questions, please don’t hesitate to reach out to us at 512-388-8904.

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